“I discovered a problem with my HVAC today. Delta Temp technicians Ford and Jeff came out the same day I phoned in my service request, and in no time diagnosed the problem and performed the necessary repair. The problem was that the 13 year old condensate pump decided to finally give up the ghost this morning, and not a problem with my Water Furnace, which continues to work flawlessly. Delta Temp's technicians are extremely knowledgeable, professional, and perform top quality work. I am so glad Delta Temp installed and services our HVAC.”
“These guys are professional and made sure every aspect of the job was done right before filling me in on how everything works. I will definitely use them again!!!”
“Jeffery was professional as well as likable.”
“Always on time, polite and knowledgeable. Thank you.”
“The representative was pleasant, but I get a different technician every 6 months, so no consistency. Also, the past 2 technicians were not nearly as thorough as Edith, who I had a year prior and who provided pictures and detailed explanations of the maintenance services being provided. For example, Edith recommended cleaning of the blower on the subsequent visit. It would have been "nice" to have seen a before and after picture of the blower that was cleaned, for transparency.
I am also turned off by the ongoing messages on my invoice, as I know when I schedule an appt that it is taken into consideration, "our technicians will be in your area…", so why the extra travel charge ? And gas prices have gone down, so why the continued surcharge; how low do gas prices have to go for this surcharge to go away; is travel not just a cost of the business? And what is the cost of these surcharges; there is no figure provided, just 1 "unit".
CF-056758 002 – Travel Charges – Zone 3 (21-30 miles from dispatch) – 0018 1.00
FS-Z3 DUE TO CURRENT FUEL PRICES WE ARE IMPLEMENTING A FUEL SURCHARGE BASED ON YOUR LOCATION. 1.00″
“Ford and team arrived on time and conducted the necessary maintenance on our system quickly and efficiently. They were also very helpful in answering all of my questions. Highly recommend!”
“Arrived on time and i feel confident the seasonal mantenace was worth the investment”
“Jeffery did a great job performing our spring maintenance on our Water Furnace. He was very professional, courteous, and knowledgeable. I am very glad we have Delta Temp servicing us.”
“Jeffrey is as capable as he is tall. 6’5”!!!)”
