“My rating is 4 stars not 5 as I usually do for Delta Temp. We have a geothermal system and all of Delta Temp's technicians from Ford to Edith and now Jeffrey have always done an outstanding job of preventative maintenance and service on our system. This visit was no different. Jeffrey was on time, courteous, professional and finished the job in a timely manner. Great service as always. Reducing the stars from 5 to 4 is the result of the fuel surcharge added to my invoice. The invoice said the fuel surcharge was 1.0 units but nowhere on the invoice could I find the actual amount of the fuel surcharge. Maybe I missed it, but I don't think so. Additionally, fuel prices have been going down for the last year and are at prices equal to or lower than in 2021. I am wondering why a fuel surcharge is still applicable???”
- Paul A.